Shipping policy
Thank you for shopping with Skindle! We aim to provide a transparent and efficient delivery process for all our customers in South Africa.
1. Shipping Destinations We currently only ship to addresses within South Africa.
2. Shipping Costs
- Free Delivery: All orders over R750.00 qualify for free shipping.
- Standard Delivery: For orders under R750.00, shipping costs are calculated at checkout based on the weight of your order and your delivery location via our shipping partner, Bobgo.
3. Delivery Timeline To ensure full transparency, our delivery process is broken down into handling and transit times:
- Order Cut-off Time: 14:00 (SAST) South Africa Standard Time.
- Order Handling Time: 1 – 2 business days (Monday to Friday).
- Transit Time: 2 – 5 business days (Monday to Friday).
- Total Estimated Delivery Time: 3 – 7 business days.
4. Order Tracking Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can track your package's journey via our shipping partner, Bobgo.
5. Delivery Issues If your order has not arrived within the estimated timeframe, or if you have any questions regarding your delivery, please contact our support team.
6. Contact Information For any questions regarding shipping or your order status, please contact us at:
- Trade Name: Skindle
- Phone Number: 0823042747
- Email: admin@skindle.co.za
- Physical Address: 160 AG De Witt , Solheim , 1401